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If you're considering a heat pump for your Rochester home, United Heating & Air is the team to call. We've been keeping Rochester homeowners comfortable for over 20 years, and we install all makes and models of heat pumps for both your heating and cooling needs. Install a system that provides year-round comfort and lower energy bills. Call us at (585) 663-1440 or book online today.
We keep the process simple and stress-free from start to finish:
1. In-Home Assessment: We visit your home to look at your existing heating and cooling system, ductwork (or lack of it), insulation, and which rooms you most want to keep comfortable. That's how we figure out whether a ducted air-source heat pump, a ductless mini-split, or a hybrid setup makes the most sense for you.
2. System Recommendation: We walk you through your options based on your budget, home size, your summer cooling needs, and whether you want the heat pump to handle heating on its own or have a backup furnace for the colder nights. We work with all major brands, and we'll tell you which systems qualify for New York's rebate programs.
3. Professional Installation: Our technicians handle the full heat pump installation, including removing your old system if needed, mounting the outdoor unit, running line sets, wiring, refrigerant charging, and thermostat setup. If you're replacing a furnace and AC together, we coordinate both so you're never left without heat or cooling.
4. Testing & Walkthrough: Before we leave, we test the heat pump in both heating and cooling modes, make sure it's hitting the correct temperatures, and walk you through how to operate it. Heat pumps cool just like a regular AC, but they heat differently from a furnace. We'll cover the details so you get the most out of the system from day one.
5. Cleanup: We respect your home. Old equipment leaves with us, and your space looks the way it did when we showed up.
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Heat pumps come in several types. The right one depends on your home, your existing system, and your goals. Here's what we install in Rochester:
This system uses your existing ductwork to heat in winter and cool in summer. This type is the default choice if you have ducts and want to replace a furnace and AC together.
Each unit mounts on the wall and serves one room without requiring any ductwork. It's a good option if you have radiators or baseboards (which don't cool in summer), or just need to cool a single room, like a finished basement.
Same idea as a mini-split, but in this case, one outdoor unit serves two to five rooms, each with its own wall unit and thermostat. Good if you want to cover the whole house without ducts, or if you want different rooms to be at different temperatures.
A dual-fuel system pairs a heat pump for daily heating and cooling with a gas furnace that can kick in on the colder nights. Good if you have a working furnace you'd rather keep than replace.
This type pulls heat from the ground through pipes buried in your yard, instead of from the outside air. The ground stays at a steady temperature year-round, which makes geothermal the most efficient heat pump you can get. Although the digging makes the upfront cost higher, heat pump rebates can help with the expenses.
Not sure which type fits your home? That's exactly what the in-home assessment is for. We'll inspect your space and evaluate your goals to recommend the heat pump type that makes the most sense.
A heat pump isn't right for every home. Here's when installing one usually makes sense in Rochester:
Your furnace is aging, and you also need an air conditioner: Instead of installing two separate systems, a single heat pump handles both heating and cooling.
You're paying for oil or propane heat: Heat pumps are typically much cheaper to run than oil or propane, and the rebates available in New York make the switch easier than ever.
You have rooms that are always too hot or too cold: Ductless mini-split heat pumps let you control individual zones, so all rooms can stay comfortable.
You don't have ductwork and don't want to install any: Ductless heat pumps connect to the outdoor unit through small refrigerant lines and electrical wiring, no ducts needed. Older Rochester homes with radiators or baseboards (which can't cool in summer) can get both heating and cooling in a heat pump without any major construction.
Still not sure if a heat pump makes sense for your home? We'll give you an honest assessment without any pressure or upselling.
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Rochester homeowners have trusted us for over 20 years for a reason:
Licensed & Certified Technicians: Every installation is done by trained, certified professionals.
Honest Recommendations: We recommend what's right for your home, not what earns us the highest margin.
Transparent Pricing: You'll know the full cost before we start. No surprises.
Quality Brands: We install equipment built to last, from manufacturers we trust.
Local Expertise: We know Rochester's climate and what systems perform best here.
4.9/5 Star Rating: Our reviews speak for themselves.
United Heating & Air provides heat pump installation throughout the greater Rochester area, including Webster, East Rochester, Fairport, Penfield, Greece, Pittsford, Irondequoit, Chili, Gates, Hilton, Victor, Macedon, Ontario, Walworth, Henrietta, Williamson, North Chili, North Gates, Spencerport, East Irondequoit, and beyond. If you're nearby, we can help.
Ready to see what a heat pump could do for your home and your energy bills? Contact United Heating & Air to schedule a free in-home consultation. We'll assess your home, walk you through your options, and give you a transparent quote — all with no obligation.
Call us at (585) 663-1440 or book online at unitedheatingny.com/contact